FAQ

Use the correct browser
At the current time only Mozilla Firefox and Google Chrome is supported. Always use the newest from these browsers!
Fri, 21 Oct, 2016 at 5:43 PM
What are the requirements of using LabCup?
You will need only a compatible web browser which can be currently Mozilla Firefox or Google Chrome.
Fri, 21 Oct, 2016 at 5:57 PM
Can LabCup show me the chemicals present in the laboratory in case of emergency? Can you map chemicals to locations?
Yes, this is one of the main feature of LabCup. It is available extremely fast from any computer (<2s), mobile phone (<5s) or a tablet.
Fri, 21 Oct, 2016 at 6:18 PM
Can LabCup deal with different access rights?
Yes. Absolutely. Access rights are can precisely controlled even when several groups share the same laboratory.
Fri, 21 Oct, 2016 at 6:20 PM
We have our current chemical inventory in other databases (MS Excel, MS …, csv etc.) can we import that?
Yes, you can import Excel sheets and csv files immediately, and we can import from any other databases for you! Please let us know!
Fri, 21 Oct, 2016 at 6:21 PM
Can we use our current barcode- and label printers with LabCup?
Yes, absolutely! LabCup can work together with any barcode- or label printer.
Fri, 21 Oct, 2016 at 6:22 PM
We have already chemicals barcoded. Can we use our current barcode system?
Yes, you can import and use your current barcodes as long as they are unique!
Fri, 21 Oct, 2016 at 6:23 PM
Can you customize LabCup to our university’s image (logo, color scheme, emergency phone numbers etc)?
Yes, of course and it is available as an additional package!
Fri, 21 Oct, 2016 at 6:25 PM
LabCup meets most of our requirements but we need some additional function. Can we add these functions?
Yes, we can develop new functions you require! Please contact us!
Fri, 21 Oct, 2016 at 6:27 PM
Does LabCup lock in our chemical data?
Not at all!  Your data is only yours, and you have the option to export your inventory data at any time!
Fri, 21 Oct, 2016 at 6:38 PM